FAQ
While we love to talk to prospective clients, to offer advice and information, you may want to first check the kinds of question other people ask. If so, these are listed below. If your questions are not answered by the FAQs, then we will be happy to answer them, whatever they may be.
Call us on 415-831-3311
* How can I be sure that treatments are safe?
* How does the doctor keep up with all the changes in treatment?
* Will you let me know when it's time for a checkup?
* Will I be charged if I have to cancel?
* What if I have an out-of-hours emergency?
* What payment options do you provide?
* Will you accept my insurance plan?
* Answers click here
Common Questions
Will you let me know when it's time for a checkup?
Yes. We do this by sending reminder postcards and phone calls. When you first join us, we will usually call you in once every six months. When the doctor is familiar with the long-term condition of your teeth and your health in general, the timescales may be adjusted.
Will I be charged if I have to cancel an appointment?
If you need to cancel an appointment, we ask that you do so as soon as possible so that the time can be reallocated. If you do not let us know within 48 hours, we may not be able to reallocate, in which case we reserve the right to charge a cancellation fee.
